Terms of Service

Last updated: January 2024

1. Acceptance of Terms

By accessing and using the Honeyfy website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Honeyfy provides premium Polish honey products and related services through our online platform. Our services include:

  • Online ordering and payment processing
  • Product information and recommendations
  • Customer support and assistance
  • Newsletter and promotional communications
  • Loyalty program and rewards

3. User Accounts

To access certain features of our service, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Notifying us immediately of any unauthorized use

4. Product Information

We strive to provide accurate product information, including descriptions, prices, and availability. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

5. Pricing and Payment

All prices are listed in Euros (€) and include applicable taxes. We reserve the right to modify prices at any time. Payment is processed securely through Stripe, and you agree to provide valid payment information.

6. Shipping and Delivery

We ship to addresses within the Netherlands and select European countries. Delivery times are estimates and may vary. Risk of loss and title for items pass to you upon delivery.

7. Returns and Refunds

We accept returns within 14 days of delivery for unused products in original packaging. Refunds will be processed within 5-7 business days. Shipping costs for returns are the responsibility of the customer unless the product is defective.

8. Prohibited Uses

You may not use our service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our service

9. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Honeyfy and is protected by copyright and other intellectual property laws.

10. Limitation of Liability

Honeyfy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our service or any products purchased through our platform.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be resolved in the courts of the Netherlands.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our service constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@honeyfy.com
Address: Honeyfy, Netherlands
Phone: +31 685 713 773
KVK Number: 96671785
VAT Number: NL005224881B95

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